Terms & Conditions
Effective Date: September 18, 2026
These Terms & Conditions (“Terms”) govern your use of the NovaAid Systems website and services. By accessing our website, submitting information, scheduling an appointment, or otherwise interacting with NovaAid Systems, you agree to these Terms.
About NovaAid Systems
NovaAid Systems provides technology and automation services that may include AI-powered phone answering, appointment scheduling, customer follow-up, lead management, workflow automation, and related business-support services.
Website Use
You agree to use our website and services only for lawful purposes.
You may not use our website or services to:
Violate applicable laws or regulations
Attempt to gain unauthorized access to systems or accounts
Interfere with the operation or security of our website
Submit false, misleading, fraudulent, or unlawful information
Misuse automated systems or communications tools
AI and Automated Communications
Certain NovaAid Systems services may use artificial intelligence or automated systems to answer calls, respond to inquiries, schedule appointments, route messages, or assist with customer service.
AI-generated responses may not always be complete or error-free. Important information should be independently confirmed when appropriate.
NovaAid Systems does not guarantee that automated systems will understand or respond correctly to every request.
Appointment Scheduling
Appointments made through NovaAid Systems or its automated systems are subject to availability and confirmation.
Appointment availability, service times, pricing, and fulfillment may depend on the applicable business providing the underlying service.
NovaAid Systems does not guarantee that any appointment request will result in completed service.
SMS Communications
If you provide your mobile phone number and consent to receive text messages, NovaAid Systems may send you service-related messages, including appointment confirmations, reminders, customer-support messages, and responses to your inquiries.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Intellectual Property
The NovaAid Systems name, website content, branding, graphics, software, workflows, automation systems, and related materials are owned by or licensed to NovaAid Systems unless otherwise stated.
You may not copy, reproduce, distribute, modify, or commercially exploit our materials without prior written permission.
Third-Party Services
Our website and services may integrate with third-party platforms, telecommunications providers, scheduling systems, payment processors, CRM systems, AI providers, and other technology providers.
NovaAid Systems is not responsible for the availability, operation, security, or policies of third-party services.
No Guarantee of Results
NovaAid Systems may provide technology designed to improve customer communication, lead handling, appointment scheduling, or business operations.
We do not guarantee specific sales, revenue, lead volume, appointment volume, customer retention, or other business results.
Disclaimer of Warranties
To the extent permitted by law, the website and services are provided on an “as is” and “as available” basis.
NovaAid Systems makes no warranties, express or implied, regarding uninterrupted operation, error-free performance, accuracy, merchantability, fitness for a particular purpose, or suitability for any specific business outcome.
Limitation of Liability
To the maximum extent permitted by law, NovaAid Systems will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use or inability to use our website or services.
This includes, without limitation, lost profits, lost revenue, lost business opportunities, lost data, or service interruptions.
Indemnification
You agree to indemnify and hold harmless NovaAid Systems from claims, losses, damages, liabilities, and expenses arising from your misuse of our website or services, violation of these Terms, or violation of applicable law.
Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms will be governed by the laws of the State of Rhode Island, without regard to conflict-of-law principles.
Contact Us
Questions regarding these Terms may be directed to:
NovaAid Systems
Website: https://novaaidsystems.com